Bus Stop Change Request – Instructions
Bus Stop Change Request – Instructions
This form is for requesting a change to a bus stop. The form can be found in the BusHelp portal located at:
Support : North Allegheny School Bus Helpdesk
On the portal you will find an icon labeled “Get Help”.
Click on “Get Help”. This will open the ticket entry page as follows:
Enter your e-mail address in the Requester field and then click on the “Reason for ticket” dropdown list. At the bottom of the list, you will find the “Forms” selection, click it.
This will reveal another dropdown list of forms to be requested:
Click on “Bus Stop Change Request Form”
This will reveal the form for entering information needed to process your request. All information that is required to process your form in a timely manner will either have a little red asterisk * after it or a notation that states (Required). Failure to provide the information may prevent the form from being submitted.
The first section asks for the student’s information including “First Name”, “Last Name”, and “School”.
Select which school your student attends:
The next section of the form captures your student’s address information.
The next section of the form captures your parent/guardian information. Please note that the phone number should include hyphens for ease of readability. For the first parent’s email address please enter this if it differs from the requester e-mail above.
Lastly, provide details on the current and proposed bus stop locations, along with a reason for the change.
When all the information has been entered, then you can fill out the Captcha prompt and then click the “Submit” button at the lower right of the ticket form. An email will be sent with a summary of the request.
